Bergan & Company is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide in connection with your rental, lease, or property-related services.

1. Information We Collect

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Physical address
  • Lease details and payment information
  • Communication history
  • Maintenance request history

2. How We Use Your Information

We use your information for the following purposes:

  • Managing your lease or tenancy
  • Scheduling maintenance, inspections, or property access
  • Communicating updates about your unit or property
  • Processing payments and service requests
  • Complying with legal and regulatory obligations

We do not use your information for unsolicited marketing purposes.

3. Information Sharing

We may share your information with:

  • Property owners (where applicable)
  • Licensed contractors or vendors for maintenance
  • Legal or regulatory authorities when required
  • Third-party service providers assisting with operations (e.g., payment processors)

We do not sell or rent your personal data to third parties.

4. SMS Communications

You may receive SMS/text messages related to your property or tenancy (see SMS Consent Disclosure below). These messages are strictly service-related.

5. Data Security

We use industry-standard safeguards to protect your information from unauthorized access or disclosure. However, no data transmission or storage system is guaranteed to be 100% secure.

6. Your Choices

You may:

  • Request access to your data
  • Request corrections or deletions
  • Opt out of non-essential communications

Contact us at Berganrealty@berganco.com to make any of these requests.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

SMS Consent Disclosure

Purpose of SMS Communication:
By providing your mobile number, you consent to receive SMS/text messages from Bergan & Company for purposes directly related to your property or tenancy, including:

  • Maintenance scheduling or updates
  • Leasing communications
  • Inspection notices
  • Access notices required by law or your lease

Key Points

  • Message frequency may vary depending on your service needs.
  • Message and data rates may apply based on your mobile plan.
  • Messages are not used for promotional or marketing purposes.

Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying “STOP” to any message. Reply “HELP” for assistance or contact us at Berganrealty@berganco.com.

Please note: Opting out of SMS may limit our ability to communicate essential information regarding your tenancy.